Payment policy
Last updated: 5 Oct 2026
This page covers payment methods, the payment window and refunds.
Payment methods
- Online through payOS: scan a QR code or make a bank transfer on the payOS payment page. LAMVI does not store your card or bank details.
- Cash on delivery (COD) for orders delivered to the buyer’s own address; not available when delivering to someone else.
- Available methods are shown at checkout.
Payment window
- A payOS payment link is valid for 15 minutes. After that the order is cancelled automatically and any coupon use is restored; you can order again.
- A payOS order is confirmed only after the gateway reports the full amount received.
Prices and invoices
- Prices include VAT; the checkout summary separates goods, discounts, shipping and VAT.
Cancellation and refunds
- You can cancel before the order is shipped. Unpaid orders are cancelled immediately. Paid payOS orders are refunded by bank transfer; LAMVI tells you the refund time when it processes the request.
- Refunds for returns follow the Returns policy.
Payment security
- Online payments are processed by payOS. LAMVI only receives the result (success/failure, amount, transaction code).